Thank you for visiting and shopping at Satjya Natjrw – Scents of the Gods. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Information |
USPS | See USPS.com for shipping information |
UPS
DHL | See UPS.com for shipping information
See DHL.com for shipping information |
Local Pickup | Email satjyanatjrw@gmail.com to arrange pickup from 2950 Broad Street #1122 San Luis Obispo, CA 93401 |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Satjya Natjrw – Scents of the Gods ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped. Your tracking number(s) are provided on your account page when you sign up. If you checked out as a guest, you can email satjyanatjrw@gmail.com for your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Satjya Natjrw – Scents of the Gods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Satjya Natjrw – Scents of the Gods is not liable for any products damaged or lost during shipping. Satjya Natjrw takes all necessary precautions to ensure your order is packed to minimize any damage occurred during shipping. If you received your order damaged, please contact satjyanatjrw@gmail.com to apply for a replacement if the shipping you purchased provides insurance. Please save all packaging materials and damaged goods before applying for a replacement. Submit pictures of damaged materials.
International Shipping Policy
We currently ship internationally to all countries sanctioned by U.S. Law.
Shipment method | Information |
USPS | See USPS.com for shipping information |
UPS
DHL Local Pickup | See UPS.com for shipping information
See DHL.com for shipping information Email satjyanatjrw@gmail.com to arrange pickup from 2950 Broad Street #1122 |
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.